ServiceDesk Lite 10.0
Free Version
Publisher Description
ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster & easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install & Get started instantly.
About ServiceDesk Lite
ServiceDesk Lite is a free software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English. It was last updated on 19 March, 2024. ServiceDesk Lite is compatible with the following operating systems: Windows, Windows-mobile.
The company that develops ServiceDesk Lite is Spinso. The latest version released by its developer is 10.0. This version was rated by 2 users of our site and has an average rating of 3.0.
The download we have available for ServiceDesk Lite has a file size of 5.24 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2017-08-22 and was downloaded 475 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the ServiceDesk Lite as malware if the download link is broken.
How to install ServiceDesk Lite on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the ServiceDesk Lite is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.